FAQ’s Frequently Asked Questions

How can I return an item?

We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.

You can return most items for an exchange or store credit within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. There are a few items that can’t be returned:

  • Items marked “Non-Returnable” on the sale page
  • Items you have already assembled

However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and get you a replacement for the same item.

 

Refund Options

You can choose to receive store credit for your return. Any associated return shipping costs will be deducted from the refund amount.

As soon you place your order, it will take about two days to process. Once it is ready we will contact you for pick up. Pick up can be done Monday-Friday between 1:00-4:30 pm at 1332 Bell Ave. St#2A Tustin 92780. We can always accommodate you by scheduling a pick up during the weekend. Time and day can be arranged base on request.

Delivery is also available for an extra fee. Cost will be assessed based on the distance and items purchased.

Your payment can be made by credit card, PayPal, Venmo, or in person to our office in Tustin. Please let us know the type of payment you wish to use and will for sure accommodate through it all.